Inspiring individuals and teams to embrace a customer-centric mindset

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Although the project involved team leadership, the case study should be reviewed from the lens of organizational leadership without authority.
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Client Name

Release Date

Project Types

Public Speaking, Audience Engagement, Influence Without Authority, Organizational Change, Data-informed Decision Making, Workshop Organization

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Public Speaking

D.H. Goodall presenting at the inaugural Cornell Online Learning Community event.

Play Video about D.H. Goodall presenting on stage to an audience

Cornell University staff and faculty engaged in organized team workshops after the event presentations.